Wholesale Order Process - Dropshipping

Customer Order Processing Guide for Dropshipping

1. Customer Places Order with Retailer:  Customer places an order in the Retailer's online store.
2. Retailer Transfers Order to Speedheater USA Wholesale Portal:
   
   • Retailer logs into the Speedheater USA Wholesale Portal.
   • Pull up the "Quick Order Form":  Add each Speedheater product to cart, as per customer's order.
3. Adjust Product Quantities in the Cart:  Once the "Quick Order Form" is completed, adjust quantities directly in the cart area before proceeding to checkout.
4. Review and Checkout:  Ensure all billing and shipping information is accurate:
   
   • Billing Info: Retailer’s billing address, email, and phone number.
   • Shipping Info: Customer's shipping address, and customer delivery phone number (add note at checkout).
   • Shipping Insurance: Specify if you would like insurance added to this order. (aprox. 1% of total)
5. Submit Order:  Once all details are verified, submit the order.
6. Editing Orders:
   
   • While the order is on Hold (until 1pm EST), edits can be made to products, quantities, and other details from the dashboard under the "Orders" tab using the "Edit" buttons.
   • Edits can be made until 1:00 PM EST on the day the order is placed.
7. Invoicing:
   
   • All orders are invoiced after fulfillment.
   • The retailer will receive our invoice (Net 30) within 7 days of shipment, including shipping, handling, and any fulfillment center costs.